We provide many different ways to get your technical questions
answered. Choose from among the options listed below.
- Guides & Tips
- If you've run across a problem, please, drop us a line
and we'll try to sort it out for you! You can visit our
Guides & Tips' page for more
information on using AudioTool Media software.
- E-Mail Support
- We offer unlimited complimentary
e-mail support to all registered customers.
- You can easily send us an e-mail
about a problem from within the product. Click the
Help button, then Support.
An automatic message with diagnostic information will display.
You can then click Email to open your e-mail
client and send the message.
- If you are having difficulty
converting a file, please attach the file to your message.
This information will help us resolve your issue quickly.
- Fax Support
- Fax: (702) 817-9552
- Telephone support is available
Monday - Friday, 8am - 4pm (Pacific time). We are closed
on major US holidays.
- If for any reason you do not
connect immediately to our support staff, please leave an
e-mail message to the above email address. We will return
your message during our normal business hours.
- Mailing Address
- AudioTool Media
- 3662 Hilltop Rd,
- Carson City, Nevada 89701